* Natural Tsavorite
* Round Cut
Metal: Solid 14k white gold
1. I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
2. The following item can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders
3. Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
4. 30 days money back return policy.
If you are not satisfied with the item and want to return it, I will provide a 30 days money back guarantee, Custom products are not allowed to return.
5. Here are some specific information about returning and exchanging
(1). No damages with the item
(2). The item must not have been worn or resize.
(3). I will send you the return details.
(4). The return item must be insured with signature confirmation.
(5). Please notify us the tracking number.
(6). We will take the responsibility if your item is lost or damaged in transit and we will pay the return freight.
(7). $35 handcrafted costs and $40 inventory costs would be cut for covering my lost.
(8). When the item is received and check everything OK, the rest of payment will be refunded to you in 3-5 days.